Questions and answers

What times apply for check-in / check-out?

Check-in for camping pitches is OK from 13:00 and for cabins from 15:00.

Check-out takes place no later than 12:00 on the day of departure unless otherwise agreed with the reception. If checkout does not occur on time, a new daily fee and possibly additional costs will be incurred due to the delay.

 

What time is the gate to the campsite open?

The gate is open 24h per day. When entering, the key cards a used. When exiting the gate till open automatically.

 

What prices do you have?

To see daily prices you can search for specific dates in our online booking. Prices vary depending on the week and amenities on the pitch/cabin. We reserve the right to change camping pitches up to and including week 8 due to the placement of our seasonal places.

 

Do you have open all year around?

The campsite is open between 5/4-30/9. Our cabins are available for rental all year round. 

If you’re interested in camping during the winter we recommend you to visit one of our campsites, Tobisviks Camping.

 

Can I rent bed sheets and towels?

Bed sets and towels can be rented for 150 SEK/set.

 

 

Is departure cleaning included in the cabins?

Departure cleaning is performed by the guest before check-out, cleaning kit is available in the cabin. If departure cleaning is desired, it is possible to buy according to the following prices:

Dala cabin: 500 SEK

Smygehuk cabin: 800 SEK

 

Are pets allowed in the cabins?

Pets are welcome in Dala cabin 27-30 and Smygehuk cabin 11.

How many service buildings do you have, and what do they look like?

We have a larger service building in the same building as the reception. In this service building you will find separate WC/Showers for men and women as well as a family room. Here you will also find a kitchen, & a laundry room.

In the southern part of the campsite, we have a small service building. Here there is also a separate WC/Shower for men and women and a kitchen.

 

Is it possible to use wash- and drying machines?

Yes, you will find a laundry room in the big service building at the central part of the campsite. Booking of the machines takes place in the laundry room.

 

Which facilities cost extra?

Showers and the machines in the laundry room cost extra. To use these facilities you use the code that will be given by check-in. Keep in mind that the code needs to be pre-loaded. 

 

Is there any WIFI at the campsite?

Yes, we have WIFI at the campsite. However, as a guest you must expect that the wireless network will not always work 100% optimally. These factors can be such as distance to the closest WIFI-pole, buildings, trees and the number of guests that are connected. Because the signal is significantly weakened when it has to pass through the caravan you will most likely discover that the signal has a better function outside of the caravan than inside.

 

Can I rent bikes at the campsite?

Yes, you can rent bikes for 150 SEK/day via our partner HyrenenHoj in Höllviken, who have their bikes at our campsite. Booking, pre-booking and payments can be made through their website.

 

Where can I charge my electric car?

At the parking lot by the reception, you will find charging stations intended for electric cars.

Please respect that the electricity from the poles on the camping pitch is intended for caravans/motor homes/ tents and the electricity from the cabins is only intended for the cabins. It is prohibited to charge an electric car at the camping pitches and from the cabins.  If the rule is not followed, a fee of SEK 1000 will be charged.

How big are the camping pitches?

Our camping pitches vary, regardless of color on the map. In general, our pitches are about 80 square meters. If you come with a caravan/motorhome up to 10 meters, we ask you to contact us to find a suitable place for you together.

 

Is there electricity on all camping pitches?

Yes, there is electricity with CEE sockets on all camping pitches, stopovers and marked tent pitches.

Electricity is included in the daily price.

On the drop-in area for tents, there’s no electricity.

 

What kind of basis do the pitches have?

All of the pitches have a grass surface.

 

What do the different colors on the camping map mean?

The different colors illustrate different areas, all places, regardless of color have similar sizes and electricity. Note that the map is not according to scale.

 

Is it possible to camp with tents at your campsite?

Yes, we have a bigger area intended for drop-in guests with tents. Spots in this are not available for pre-booking. We also have some specific tent pitches with electricity on the campsite (marked: TE). It’s also possible to book and put up a tent on a camping pitch.

 

Are pets allowed on the campsite?

Yes, pets are welcome on the campsite. Out of respect, we kindly ask you to walk the dogs outside of the campsite, keep them on a short leash, and use plastic bags to clean up after the dogs.

 

What are your terms and conditions for booking?

Please read our Terms and Conditions for booking.

 

When is my booking binding?

Once you have read the booking confirmation/booking regulations, your booking is binding. We do not accept preliminary bookings.

 

What kind of cancellation protection do you offer?

The cancellation protection costs 250 SEK and implies that you will get a refund of 80% out of the accommodation cost, if you notify the cancellation more than 14 days before the arrival date. If the cancellation is notified less than 14 days before arrival a medical certificate is required.

However, if you do not have cancellation protection, you will not receive a refund for your stay, regardless of which time the cancellation is announced.

Keep in mind that all cancellations must be announced via e-mail.

 

Do I need to add more than one cancellation protection if I book more pitches/cabins?

The cancellation protection applies to only one pitch/cabin. When booking multiple pitches or cabins, it’s required to add as many cancellation protections as booked pitches/cabins. 

Is it allowed to have pets on the beach?

Dogs are not allowed in the bathing areas during the period of 1 May – 31 August between 08.00 and 20.00. About 2 km from the campsite you will find a bathing place intended for dogs. 

Please read more about this on Trelleborg municipality’s website.

 

How far is it to the center of Trelleborg?

About 5 km. From the campsite you will find a beautiful bicycle- and walking path with less traffic towards Trelleborg.

 

Is there a bus/train commute nearby?

About 300m from the campsite you’ll find the bus station Trelleborg Dalabadet. With bus nr. 2 you can take a bus ride to Givslövs Läge or Trelleborg C, where you’ll find more bus and train connections. To buy tickets visit Skånetrafiken’s website.

 

Are there any restaurants close to the campsite?

Next to the campsite, you will find Restaurant Siluett, which offers menus for à la carte and lunches.